Refund & Exchange
Our simple and customer-friendly refund and exchange policy.
24-Hour Freshness Guarantee
We guarantee the freshness of our produce. If you are unsatisfied with the quality or find any items damaged, please contact us within 24 hours of delivery. We will exchange the items or process a refund, no questions asked.
How to request an exchange?
01
Take a Photo
Take a quick photo of the item showing the issue.
02
Contact Support
Viber/WhatsApp us at 9841XXXXXX or email support.
03
Exchange/Refund
Items will be replaced or refunded to your wallet.
Need Help?
If you have any further questions regarding refunds or exchanges, feel free to email support@khamunepa.com.